FAQS

We provide you with a set of questions and answers that we consider to be those that we are most frequently asked. For other questions, please contact us via email: qualidade@panegara.pt.

Are your products Gluten Free?

Panegara complies with current legislation regarding labelling and about the presence of allergens. Whenever a product marketed by Panegara contains an allergen, it is highlighted in the list of ingredients. When the name of the allergen is not included in the list of ingredients, the words “Contains…” or “May contain traces of” are used. We emphasize the importance of carefully reading the label to ensure that there are no changes.

Are the food colours used in the KOALA gelatine of animal origin?

Are the food colours used in the KOALA gelatine of animal origin?
We inform you that the food colours used in KOALA gelatines are NOT of animal origin. No ingredients of animal origin are used in KOALA Gelatines.

KOALA Gelatine is sweetened with aspartame, why?

Several studies indicate that aspartame consumed in balanced doses is a great substitute and alternative to sugar, not posing any risk to the health of those who consume it.

I bought KOALA Coconut milk but it is solid, is it normal?

Coconut Milk and Coconut Cream solidify at low temperatures Coconut milk tends to solidify, without losing any of its qualities and characteristics, especially when exposed to lower temperatures. In these situations, the product remains unchanged, remaining suitable for consumption. You can even use a water bath to liquidize the product.